TipsApril 1, 2026· 4 min read

How to prepare your home for a cleaning service

Getting your home ready before the cleaners arrive helps them work more efficiently and ensures you get the best possible results. Here are our top tips from years of cleaning Miami homes.

The short version

You don't need to clean before your cleaners arrive — that's their job! But a few simple steps like picking up clutter, securing pets, and communicating priorities can make a big difference in the results you get.

10 steps to prepare your home for cleaning

1

Pick up clutter and personal items

Clear surfaces of personal items like mail, toys, clothes, and dishes. Cleaners can clean around clutter but they can work much faster and more thoroughly when surfaces are clear. This is the single most impactful thing you can do.

2

Secure your pets

If you have pets, put them in a safe area or arrange for them to be elsewhere during the cleaning. This keeps your pets stress-free and allows cleaners to work in every room without interruption.

3

Do the dishes or put them in the dishwasher

A sink full of dishes makes it harder to clean the kitchen thoroughly. Either wash them before the cleaners arrive or put them in the dishwasher and run it.

4

Point out priority areas

If there are specific areas you want extra attention on — like a particularly dirty bathroom or a stained carpet — let your cleaning team know before they start. Communication upfront saves time and ensures your priorities are met.

5

Put away valuables and fragile items

Store away jewelry, important documents, and fragile items before the cleaners arrive. This protects your belongings and allows cleaners to work confidently without worrying about accidentally moving something important.

6

Make sure there's parking available

Our team arrives with cleaning supplies and equipment. If you live in a condo or gated community in Miami, let the front desk know we're coming and provide any access codes needed.

7

Clear the floors

Pick up clothes, shoes, toys, and anything else on the floor so cleaners can vacuum and mop every area. Floors that are cluttered can't be properly cleaned.

8

Let us know about any special instructions

Do you have a specific cleaning product you prefer? Areas that should be avoided? Surfaces that need special care? Let us know in the booking notes and we'll make sure to follow your instructions.

9

Make sure we have access

If you won't be home during the cleaning, make sure we have a way to get in — whether that's a key, a lockbox code, or access through your building's front desk.

10

Do a quick walkthrough after

Once the cleaning is done, do a quick walkthrough to make sure you're happy with everything. If anything wasn't cleaned to your satisfaction, let us know immediately — we offer a 100% satisfaction guarantee and will come back to fix it.

What NOT to do before your cleaning

Don't pre-clean everything
You hired a cleaning service so you don't have to clean. Don't spend hours cleaning before they arrive — that defeats the purpose.
Don't forget to cancel if needed
If you need to reschedule, let us know at least 24 hours in advance so we can adjust our schedule and serve other clients.
Don't leave without providing access
If you're not home, make sure we can get in. An inaccessible home means a missed appointment and a wasted trip for our team.

Common questions

Do I need to be home during the cleaning?

No — many clients provide access and go about their day. We're fully insured and background-checked for your peace of mind.

Do I need to provide cleaning supplies?

No — we bring all our own eco-friendly cleaning products and equipment. You don't need to provide anything.

What if I'm not happy with the cleaning?

We offer a 100% satisfaction guarantee. If you're not happy with any area, let us know and we'll come back and re-clean it at no charge.

How long will the cleaning take?

Standard cleaning typically takes 1.5–3 hours depending on home size. Deep cleaning takes 3–5 hours. We work efficiently without cutting corners.

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